Privacy

Jazz Scotland (and related sites including Aberdeen, Dundee, Falkirk, Fife, Islay and Lockerbie Jazz Festivals ) collect certain information or data about you when you use our sites and book tickets with us directly or via third party box-offices acting on our behalf.

The only information we gather is:

  • When you have submitted content for us to use as part of an audience participation microsite or related project. Only the details which you give us will be collected. We will only use your personal details to contact you about content submitted if we need to acknowledge or ask you about that content.

  • When you have given feedback, asked questions or queries either online, via the phone or in person

  • When using our web sites via cookies.

  • When purchasing a ticket from us directly. The only details we see are your name, address, phone number, email address (if supplied), tickets ordered and credit card number.

  • When purchasing a ticket from our ticketing partners data relating to show bookings which is securely transferred to us

What we do with your data

  • Use your information to respond to you directly or to update subscriptions

  • Use feedback to help improve the services we provide

  • Use it to help improve the usability and navigation of the website

  • Use show booking data to improve our programming and understanding our audience

Keeping your data secure

  • Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

  • We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

  • We will not pass on your data to any third parties unless we have a legal obligation to do so. We won’t share your information with any other third party organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

  • Sometimes, what is called “anonymous aggregated data” may be provided to our sponsors, advertisers of funders for statistical purposes

Your rights

  • You can find out what information we hold about you, and ask us not to use any of the information we collect. You can submit this request by emailing fiona@jazzscotland.com - please note this can take up to 90 days to process this request.

  • If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email. Or you can change your preferences to select which information you receive

External links to other websites

  • Our sites link to several external sites. Our privacy policy does not cover these sites or transactions carried out on these sites. This includes our third party ticketing operators who are covered by their own privacy policy and terms and conditions. It is your obligation to read and accept these before you use their services.

Whatever personal information you give us will be used only by us. We will not sell, or distribute any information to anyone.

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